If the car you have rented has been damaged, you will not face any surprises after the damage. The way to follow in case of damage to the vehicle you have rented is as outlined below:
VEHICLE OWNER: BİLEN OTOMOTİV TİC.LTD.ŞTİ.
RENTER: The legal person who rents the car.
1.1. In order to open a damage file from damage assurance, the RENTER must provide the original police report or accident detection report with material damage, license copies of the vehicles involved in the accident, traffic insurance policies of the parties, drivers' licenses, photos of the crime scene and vehicles after the accident to the VEHICLE OWNER.
1.2. The RENTER is responsible for all damages that will occur to the vehicle within the scope of the rental agreement process.
1.3. In case the insurance company does not accept the declaration or excludes it from the scope, or in case the documents are missing, it is the RENTER's responsibility to cover the costs related to the damage.
The exempt damage assurance will work as follows:
2.1. In the event that the RENTER is found to be 0% defective by the accident detection report or the police report, the RENTER will not pay any damage exemption fee regardless of the mini repair package.
2.2. In case it is determined that the RENTER is defective by 25-50-75-100% with the accident detection report or the police report:
2.2.1. If a mini repair package has been purchased; the RENTER will not pay any damage exemption fee.
2.2.2. If the mini repair package has not been purchased; the exemption fee is covered by the RENTER, above this figure; the traffic insurance IMM limit is up to +50,000 TL (Fifty thousand TL) (per accident) by the RENTER. Traffic Insurance IMM + More than 50.000 TL is covered by the RENTER.
2.3. In case of one sided accident or damage (including parking accidents):
2.3.1. If a mini repair package has been purchased; the RENTER will not pay any damage exemption fee.
2.3.2. If the mini repair package has not been purchased; 2 times the exemption fee (due to an accident without a record) is covered by the RENTER, the traffic insurance IMM limit above this figure is covered by the RENTER up to +50,000 TL (Fifty thousand TL) (per accident). Traffic Insurance IMM + More than 50.000 TL is covered by the RENTER.